We want every customer to have a smooth experience with our digital products. Because all items sold on socialos.courses are digital and delivered electronically, there are no returns, no cancellations, and no refunds, except where required by law.

If you encounter a technical issue accessing your digital purchase, contact us at contact@support.socialos.courses, and we will help you restore access.

Cancellations

Product Orders Cancellation Policy

All products available through this website are digital and delivered instantly.
For this reason, orders cannot be canceled or modified once completed.

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please email us with these details at contact@support.socialos.courses

Refunds Policies

Because digital products cannot be returned:

• All sales are final

• No refunds

• No exchanges

• No returns

This applies to:

• E-books

• Downloads

• Courses

• Guides

• Membership content

• Locked messages

• Digital upgrades

• Any other digital item

If you experience a technical issue—such as not receiving your digital file or being unable to access your purchase—email us at contact@support.socialos.courses, and we will help resolve it.

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.socialos.courses. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.